INTRODUCTION

We provide the out-of-box inbound and outbound cloud contact center with main stream features. Both products can be tailored to best fit your budget and feature demands. Our customer support team will help you on the customization work and ensure your satisfaction.
As the Artificial Intelligence (AI) becomes extremely important for contact center industry, we offer the Smart IVR product to create a smart entry point of your contact center. Such AI-driven smart portal can tremendousy reduce the human cost and workload, thus help to enhance your
profitability and competition.
With the AI-based Smart IVR integration, we offer the AI-driven call center products. Beyond that, AI techniques leads to unlimited possibility
of future feature extensions and development. With our cloud architecture, these features can be delivered to customers rapidly.

Text Auto Sender

The Auto Sender allows you to pick a date and time to schedule a text message that will be sent automatically to the contacts of your choosing at the scheduled time. You can schedule texts to be sent days, weeks, months, and even years in advanced. You can set the message to send as a one-time event, or you can have it reoccur at a set time...

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Inbound Call Center

The cloud-based inbound call center product offers ACD (Automatic Call Distribution) and chat server. It strictly obeys the PCI DSS standard. Its service quality is guaranteed by leading public cloud provider, offering high performance and high accessibility all over the world...

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Outbound dialer

The outbound dialer automatically dials the predefined phone number set and react according to the called parties’ behaviour. It provides a programmable service logic to treat customers differentially...

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Smart IVR

The Smart IVR provides a cloud-based Interactive Voice Response that allows the artificial intelligence engine to automatic response to human voice or DTMF tones through keypad...

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EASIER FOR COMMUNICATION

Converging solution of cloud computing, artificial intelligence and telecom services

Next generation smart contact center

Unlimited possibility and capability

BRING YOU THE UNBEATABLE COMPETING POWER

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Text Auto Sender
Inbound call center
Outbound dialer
Smart IVR